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The 10 Unhappiest Jobs In America

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unhappy worker employee guy suit

If you happily get out of bed every morning for work, you're one of the lucky ones — not everyone is satisfied with their current job. 

These people feel stuck for a variety of reasons, including low pay, irregular hours or the inability to move upward, says a report published by CareerBliss

The company identified the unhappiest jobs based on more than 100,000 employee-generated reviews between February 2011 and January 2012.

The ratings are based on key factors such as work-life balance, one's relationship with their boss and co-workers, their work environment, job resources, compensation, growth opportunities, company culture, company reputation, daily tasks, and control over the work that they do daily. 

Here are the top 10 jobs that make workers' lives miserable.

10. Maintenance Supervisor

Average salary$52,799

Bliss Score: 3.691/5

Why: Long hours and a lot of on-call schedules. 

Description: Reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.

Source: CareerBliss and Bureau of Labor Statistics



9. Marketing Director

Average salary: $68,873

Bliss Score: 3.688/5

Description: Plan, direct, or coordinate marketing policies and programs, such as determining the demand for products and services offered by a firm and its competitors, and identify potential customers.

SourceCareerBliss and Bureau of Labor Statistics



8. Director of Sales

Average salary$91,821

Bliss Score: 3.677/5

Description: Set sales goals, analyze data, and develop training programs for the organization’s sales representatives. The BLS projected the growth of these jobs to be 12 percent through 2020. 

SourceCareerBliss and Bureau of Labor Statistics



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Hey Finance Execs: Here's How To NOT Get in Trouble On Twitter And Facebook

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scream shock scared murder

Recently New York Magazine posted a slideshow of Instagram images from inside major banks, who were reportedly not happy about it. Nevermind that the images showed things like employees cutting a cake, or a artsy framing of an empty trading floor. Even images that seem to humanize financial institutions may ruffle feathers.

So, if you work in finance, what can you say and share?

And if you manage communications or social media for a financial institution, how can you not only avoid trouble, but also benefit from smart social media use?

You can find out from BlackRock and Bank of America at Business Insider's Social Media ROI conference on September 27, 2012, in New York.

Eileen Loustau, BlackRock's director of digital and social marketing at iShares, will give a special presentation on what social media users can and can't say.

Todd Robinson, BofA's honcho of digital marketing and social media strategy, will discuss how to use social media to promote your institution and connect with stakeholders.

Register now to hear from them in September.

Other keynotes at Social Media ROI include Dan Roth, executive editor at LinkedIn and Susan Lyne, chairman at Gilt Groupe.

The agenda focuses on social media engagement, publishing, marketing, and sales -- and how to measure impact. Speakers include:

  • Scott Monty, Ford Motor Company
  • Paul Berry, RebelMouse
  • Dave Gilboa,  Warby Parker
  • Carmen D'Ascendis, Jack Daniel's 
  • Chris Erb, EA Sports
  • Rachel Tipograph, Gap
  • Barbara Liss, Quaker Foods
  • And more!

Attendees will learn:

  • What major companies are doing to reach, interact with, and monetize their fan base
  • How to map the fuzzier concept of "engagement" to revenue -- cold, hard cash
  • Cutting-edge strategy from startups in mobile, geo-local, and commerce-driven social media

Reserve a ticket now and grab the early-bird discount.

Here's who should attend:

  • Marketers who want to put smart metrics behind their Twitter, Facebook and other social efforts
  • Publishers interested in learning how to maximize their social media results
  • Consultants and agencies who want to offer their clients a clear ROI picture
  • Investors in social-media analytics companies who need to stay abreast of market trends and needs

Those interested in sponsoring the event and connecting with the roughly 250 brand marketers, agencies, startups, and investors who attend can email events@businessinsider.com for more information.

Meanwhile, you can follow @BI_Events on Twitter for further discounts and updates. See you in September!

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INSTANT MBA: 'If You And Your Partner Agree On Everything, One Of You Is Redundant'

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Nina Kaufman

Today's advice comes from business attorney Nina Kaufman, via Entrepreneur

"The first important thing you need to think about is what you need a partner for, which means you need to look into yourself really carefully and figure out what your strengths and weaknesses are. There's an old expression that goes, 'If the two of you agree on everything, then one of you is redundant.'"

Kaufman firmly believes in the importance of test-driving your potential partners before bringing them on board. She advises working on several small projects with them to get an up-close feel for their vibe, work ethic and ability to collaborate with others.

References are also important, as some people may appear to be a good fit just to get the job. Talking to other people who have done business with them will save you the trouble of finding out that they aren't the right fit for you after all. You want to make sure that you'll be working with someone who is dedicated and did not end on bad terms with their previous partner or employer.

"You want to make sure that your partner has complimentary skills that can help get your business off the ground. Talk to people who have worked with this potential partner before to see whether or not they met deadlines and were reliable."

Want your business advice featured in Instant MBA? Submit your tips to tipoftheday@businessinsider.com. Be sure to include your name, your job title, and a photo of yourself in your email. 

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Fareed Zakaria Is Now Caught Up In A Plagiarism Scandal

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Fareed Zakaria

Fareed Zakaria reads The New Yorker. We can only assume that because his latest column for Time on gun control, reads a lot like Jill Lepore's lengthy New Yorker article on the NRA from April. 

The conservative media watchdog group Newsbusters (by way of media blogger Jim Romenesko) points us to this paragraph from Zakaria's "The Case for Gun Control," from Time's August 20 issue: 

Adam Winkler, a professor of constitutional law at UCLA, documents the actual history in Gunfight: The Battle over the Right to Bear Arms in America. Guns were regulated in the U.S. from the earliest years of the Republic. Laws that banned the carrying of concealed weapons were passed in Kentucky and Louisiana in 1813. Other states soon followed: Indiana in 1820, Tennessee and Virginia in 1838, Alabama in 1839 and Ohio in 1859. Similar laws were passed in Texas, Florida and Oklahoma. As the governor of Texas (Texas!) explained in 1893, the "mission of the concealed deadly weapon is murder. To check it is the duty of every self-respecting, law-abiding man."

Compare that with this from Jill Lepore's "Battleground America," which ran in The New Yorker on April 23: 

As Adam Winkler, a constitutional-law scholar at U.C.L.A., demonstrates in a remarkably nuanced new book, “Gunfight: The Battle Over the Right to Bear Arms in America,” firearms have been regulated in the United States from the start. Laws banning the carrying of concealed weapons were passed in Kentucky and Louisiana in 1813, and other states soon followed: Indiana (1820), Tennessee and Virginia (1838), Alabama (1839), and Ohio (1859). Similar laws were passed in Texas, Florida, and Oklahoma. As the governor of Texas explained in 1893, the “mission of the concealed deadly weapon is murder. To check it is the duty of every self-respecting, law-abiding man.

We'd emphasize the similarities, but the gists of both paragraphs make the same point, have the same turns, and yeah, this doesn't look great for an award-winning big name journalist/columnist like Zakaria. The Atlantic's Jeffrey Goldberg pointed out that Zakaria in 2009 had lifted quotes from his interviews without attribution — today's piece runs without any mention to Lepore. So what gives and just how bad is this? Well, going by The New Yorker's Lehrer Plagiarism Scale, we'd say it ranks worse than Jonah Lehrer borrowing from himself (a misdemeanor according to editor David Remnick said at the time) but not as bad as Lehrer making up quotes (which eventually spelled his resignation from this magazine). And this offense seems a lot more serious than recycling a commencement speech, which Zakaria did this year at Duke and Harvard. 

Updates 12:46 p.m.: Reached by phone, Zakaria declined to comment about the similarities between his Time column and Jill Lepore's New Yorker article, however we're told that he will be releasing an apology shortly. 

1:08 p.m.: Zakaria's column also includes two more instances of similarities to Lepore's piece, the next two paragraphs after the one cited above, in fact. As the National Review's Robert VerBruggen points out (because he took issue with its accuracy) they both describe a Supreme Court decision the same way. Here is Zakaria:

... Robert H. Jackson, said the Second Amendment grants people a right that "is not one which may be utilized for private purposes but only one which exists where the arms are borne in the militia or some other military organization provided for by law and intended for the protection of the state." The court agreed unanimously.

And this from The New Yorker:

... Furthermore, Jackson said, the language of the amendment makes clear that the right “is not one which may be utilized for private purposes but only one which exists where the arms are borne in the militia or some other military organization provided for by law and intended for the protection of the state.” The Court agreed, unanimously.

Next, Zakaria writes about a quote from Chief Justice Warren Burger: 

Things started to change in the 1970s as various right-wing groups coalesced to challenge gun control, overturning laws in state legislatures, Congress and the courts. But Chief Justice Warren Burger, a conservative appointed by Richard Nixon, described the new interpretation of the Second Amendment in an interview after his tenure as "one of the greatest pieces of fraud--I repeat the word fraud--on the American public by special-interest groups that I have ever seen in my lifetime."

That quote also appears in Lepore's piece, though she has a more detailed introduction. 

According to the constitutional-law scholar Carl Bogus, at least sixteen of the twenty-seven law-review articles published between 1970 and 1989 that were favorable to the N.R.A.’s interpretation of the Second Amendment were “written by lawyers who had been directly employed by or represented the N.R.A. or other gun-rights organizations.” In an interview, former Chief Justice Warren Burger said that the new interpretation of the Second Amendment was “one of the greatest pieces of fraud, I repeat the word ‘fraud,’ on the American public by special-interest groups that I have ever seen in my lifetime.”

1:22 p.m.: Still no statement from Zakaria, but a Time spokesperson has just issued this statement: "Time takes any accusation of plagiarism by any of our journalists very seriously, and we will carefully examine the facts before saying anything else on the matter."

1:51 p.m.: And from a New Yorker spokesperson: "We don't have a comment on this right now."

3:45 p.m.: The statement from Fareed Zakaria, as we reported earlier, is an apology for inappropriately lifting material from Jill Lepore: 

"Media reporters have pointed out that paragraphs in my Time column this week bear close similarities to paragraphs in Jill Lepore's essay in the April 23rd issue of The New Yorker. They are right. I made a terrible mistake. It is a serious lapse and one that is entirely my fault. I apologize unreservedly to her, to my editors at Time, and to my readers." 

4:18 p.m.: Despite his apology, Time has suspended Zakaria for his offense. Here's the official statement from Ali Zelenko, a spokeswoman for Time

Time accepts Fareed's apology, but what he did violates our own standards for our columnists, which is that their work must not only be factual but original; their views must not only be their own but their words as well. As a result, we are suspending Fareed's column for a month, pending further review. 

5:17 p.m.: CNN, where Zakaria hosts the show Fareed Zakaria GPS (Global Public Square), has suspended Zakaria as well. Here's an official statement: 

"We have reviewed Fareed Zakaria’s Time column, for which he has apologized. He wrote a shorter blog post on CNN.com on the same issue which included similar unattributed excerpts. That blog post has been removed and CNN has suspended Fareed Zakaria while this matter is under review."

Though CNN has pulled the blog post, we found it thanks to Google cache. It was posted on August 8th and included this passage which is similar to the Lepore article he has apologized for. Note that it's different and omits the Winkler reference, but reads very similarly to the Lepore passage: 

And it even includes the "agreed unanimously" phrasing, which was pointed out earlier: 

   

NOW READ: Jonah Lehrer Fell Victim To His Own Cognitive Bias >

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10 Tech Skills That Will Instantly Net You A $100,000+ Salary

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women in tech

If you have the right tech skills, you can command a great -- and maybe even a fantastic -- salary.

But it's an ever-changing target. One day a skill is hot and the next it's not.

We asked job site Indeed.com to tell us which skills will command a salary of at least $100,000 a year. And that's just salary -- a new job might also net you bonuses, stock options and the like.

Indeed is one of the biggest job search sites on the 'net with 1.5 billion job searches per month. It sifted through its massive database of job titles and descriptions and the salaries associated with them to come up with this list.

And you are going to be surprised, because it's not all about the latest, greatest new thing. Sometimes an older technology is still in demand, with companies competing heavily for people who can still do the task.

No. 10: Unified Modeling Language (UML) is worth at least $101,000

Venture capitalist Marc Andreessen famously said that "software is eating the world." He meant that more of our world depends on software.

As that happens, the software itself grows really complicated. Enter the Unified Modeling Language (UML). This is is a visual language for constructing, and documenting complex software designs. It turns a complicated software process into a diagram.



No. 9: J2EE is worth at least $102,000

J2EE stands for the Java 2 Platform, Enterprise Edition, though in version 5, the name was officially changed to Java Platform, Enterprise Edition (Java EE). People still refer to it as J2EE though.

Whatever you call it, it is is Oracle's enterprise Java computing platform, meaning it is software that let's developers run Java applications. Java is highly popular language for writing web apps and custom enterprise apps.





No. 8: PowerBuilder is worth at least $102,000

PowerBuilder is a software development tool owned by Sybase and used to develop custom Windows enterprise apps.

It is particularly used to develop Web apps on Microsoft's .Net platform.

It is known for building apps that tap into databases from Microsoft, Oracle and Sybase. PowerBuilder is an older tool, first released in the 1990's. Most young developers are more interested in a platform that competes with .Net, Java. So finding .Net experts, and PowerBuilder pros, has become harder to do.



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The Top 25 Companies To Work For If You Want To Have A Personal Life

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thrillist employees

As employees are logging more hours, work-life balance has become an increasingly important factor to overall satisfaction in the workplace.

To find out which companies support work-life balance, we turned to Glassdoor.com, which put together a list of the top 25 companies that encourage their workers to also have personal lives. 

Click here to see the companies >

“In today’s highly-connected world, striving for work-life balance can feel virtually impossible given greater access to our jobs around the clock,” says Rusty Rueff, Glassdoor career and workplace expert and co-author of Talent Force: A New Manifesto for the Human Side of Business. “Companies that make sincere efforts to recognize employees’ lives outside of the office will often see the payoff when it comes to recruiting and retaining top talent.”

Some of the companies that made it onto this list also made it on Glassdoor's rankings of the best companies to work for, and 11 tech companies are represented in this report.

To break any ties, Glassdoor calculated ratings to the thousandth decimal. "This is why, for example, Facebook, which has a 4.1 rating, did not crack the Top 25 this year," Scott Dobroski, Glassdoor's spokesman, told us. "They were very, very close, but when we look at ratings to the thousandth, other companies beat them. Hence, the rankings reflect that."

Company ratings are based on a 5.0 scale.

25. FLUOR

Work-life balance rating: 4.1

What employees think: 

“Fluor so far has had the best benefits, vacation, and compensation package I have had. I am disappointed I no longer work for this caliber of a company and highly recommend working for them.” – Fluor Mechanical Engineer (Sugar Land, TX)

“Employees can even apply to work abroad at the many Fluor offices around the world. Some other cool perks: Every second Friday off, and quarterly gathering of all employees for food and drinks.” – Fluor employee (Calgary, AB, Canada)

Source: Glassdoor



24. W.L. Gore

Work-life balance rating: 4.1

What employees think: 

“Freedom and flexibility make working at Gore more rewarding. Fellow associates quickly become your best friends.” – W.L. Gore Corporate Services Employee (Newark, DE) 

“The work-life-balance is great and I don't feel overworked or stressed.” – W.L. Gore Product Development Engineer (Flagstaff, AZ)

“Good work/life balance. Technical innovation and freedom to be creative. Power of small teams and strong peer to peer community.” – W.L. Gore Employee (Newark, DE)

SourceGlassdoor



23. NAVTEQ

Work-life balance rating: 4.1

What employees think: 

“Understanding boss, great co-workers, never a dull moment in the job; you stay active and makes the shift fly by.” – Former NAVTEQ Traffic Editor (Pittsburgh, PA)

“Good work /life balance . . . No high pressure to work overtime” – NAVTEQ Manager (Boston, MA)

“Laid back environment, Good work life balance” – NAVTEQ Staff Accountant (Chicago, IL)

SourceGlassdoor



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11 Ways To Turn LinkedIn Groups Into Networking Gold Mines

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LinkedIn

A friend of mine landed his last six clients as a direct result of his participation in LinkedIn Groups. Another sees his groups as a natural extension of his social-media marketing efforts.

And believe it or not (I still find it hard to believe), a third somehow managed to meet her fiancé in an HR-focused group.

LinkedIn groups are informal communities formed around industries, professions, themes, niche topics, etc. Because any LinkedIn member can create one, there are now well over a million groups.

Find and join the right groups, and it's easy to keep up with news and trends, make connections, ask and answer questions, land new clients—even start a romance. (Well, maybe that last one isn't so easy.)

Here's how to find the right groups for you:

Set your goals.

Because groups are relatively focused, one group probably can't meet all your needs. Decide whether you're looking to connect with potential clients, establish your credentials and authority, learn more about your field—determine what you hope to achieve.

If you're new to groups, start with one primary goal. You can always branch out later.

Then search.

Go to the Groups Directory page and enter search terms related to your goal.

Just keep in mind that searching broad terms will generate broad results; search marketing, and you get more than 41,000 results; social-media marketing yields more than 4,000 results. Think about what you're looking for and use search terms that are as specific as possible.

And sift.

You can refine your search by using the check boxes on the left-hand side of the page. One handy move is to sift search results by your current connections. For example, you can choose to see only groups that your first and/or second connections have joined.

In some ways, that's handy, but given that most people hope to make new connections by joining groups, don't limit yourself to groups where you already "know someone."

And borrow ideas.

Searching is useful, but so is following the lead of people you respect. Go to any profile page and check out the groups that person belongs to; chances are one or two match your goals.

Plus, joining the same groups increases your chances of connecting with the people you hope to connect with. Chances are, influential people in your industry are members of useful groups, so why not hang out where they hang out?

Then sift through the results.

A search result lists groups in descending order according to the number of members. Under each group is a brief description.

Sometimes the description is helpful. Sometimes, though, the group has veered away from its description and original purpose. The only way to know is to...

Join a few groups.

Pick a few groups that appear to meet your goals--and seem interesting--and join. You can be a member of up to 50 groups, and you can leave a group at any time, so there's no harm in experimenting.

Read recent discussions and click the Members link to find out who else is in the group. If you find heavy hitters or people you respect, that's a good sign.

Keep in mind, some groups are members only; the manager of the group must accept you before you can participate or view discussions. Members-only groups tend to be more focused, but there are plenty of open groups that stay just as on topic and spam free.

Pause and reflect.

Check out the quality of the discussions or updates. Are article or resource references relevant and valuable? Are the discussions interesting? Are there enough members to create a vibrant group?

Think about your goal, and determine if the group is likely to help you reach that goal--and keep in mind you can always leave if your initial impression turns out to be wrong.

Then chill for a bit.

No one likes the guy who walks up and takes over a conversation at a party. Watch, listen, and get a feel for how the group operates. Then gradually start to participate. Start by responding to questions or topics raised by other people. Get a real feel for the group, and let the group get a feel for you, before you start driving discussions.

Otherwise, you're that guy, and no one likes that guy.

Stay reasonably active.

You don't need to participate every day, but you should be somewhat regular--otherwise, why are you joining the group?

That's especially true if you hope to establish yourself as an authority; it's hard to spark great discussions and answer questions when you're never there.

Stay small.

Sometimes people will invite you to join a group. Sometimes you'll stumble across a group and think, Why not? Before long, you'll belong to dozens of groups.

It's impossible to participate in a meaningful way in more than a few groups. If you aren't getting the results you want--given the goals you established--don't add more groups to your collection. Find a few groups that better suit your need, and leave the groups that don't.

Besides, no one is impressed by a seemingly endless list of groups on a profile page.

Eventually, consider starting a group.

Anyone can found a group. If your group becomes popular, you can drive traffic to your website and send free weekly messages to group members—all of whom opted in to receive those messages.

But wait until you really understand how groups operate before you found a group, and think about how you can differentiate your group from the thousands of similar groups that exist.

Otherwise, you may belong to a group of one. But, hey, at least you'll always enjoy the discussions.

More From Inc.:

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11 Reasons Why A 23-Year-Old Shouldn't Run Your Social Media

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happy, smile, millennials, millennial, fun

Pardon the generalization: I don't mean to attack 23-year-olds specifically. Nor do I believe there are no young people capable of managing a business's social-media responsibilities.

I am, however, trying to make a point: Just because you don't understand social media doesn't mean you should forfeit all common sense and hire your niece, nephew, or any other other recent college grad (say, your best friend's sister-in-law's kid) because "they're really good on Facebook."

If your business targets the young and hip, most definitely look to a recent grad or young social-media nerd to help your business. But don't assume, either, that you need to hire someone young to manage your social media "just because."

Frankly, this kind of logic makes me crazy--and yet I'm seeing it more and more these days. But you really shouldn't be entrusting your entire social-media efforts to a newly graduated intern. Here's why.

1.  They're not mature enough. Compared with young people 50 years ago, who were eager to enter adulthood and settle down, today's youth are not only not eager to do so, but most do not feel that they've reached adulthood until late into their 20s or early 30s, according to research from Clark University. Instead, they tend to feel unstable and self-focused and would rather explore who they are and how they can transform their lives. This is great for them but not so great for you, their employer--particularly because social media is all about communicating with your audience in mature and accountable ways.

2.  They may be focused on their own social-media activity. Because of the above, if you hire a young person to manage your social media, you may also need to need to worry about how he or she is actually spending his or her time. Will you need to be monitoring the person?

3. They may not have the same etiquette--or experience. Your recent college grad may have experience with Facebook and Instagram, but make sure you check out the substance of his or her updates and posts. You need to make sure your posts reflect your brand--and that you don't wind up with a late-night smartphone photo landing in the wrong account. At the very least, ensure you have a social-media policy in place.

4.  You can't control their friends.  This isn't exclusive to recent grads, of course, but it's a risk to consider: Even if you hire a real winner, be sure that his or her friends won't post inappropriate content to your company's social-media accounts.

5.  No class can replace on-the-job training.  Social media for business is really so many things wrapped into one: marketing, customer service, public relations, crisis management, branding. How deep is the experience of a young person in delivering any of these things?

6.  They may not understand your business.  You are handing the keys to your social-media kingdom to a newcomer, but there's plenty that he or she needs to understand beyond the social tools themselves. What are the nuances of your products or services? What makes you stand out in the marketplace? What are the typical expectations of your customers? How do you troubleshoot issues or cajole customers into working a bit more with you? What does your company stand for? No new hire will be able to absorb these issues overnight, of course--but a brand-new graduate will have an even steeper learning curve.

7.  Communication skills are critical. Communication is critical to solid social-media execution. Before you let a young hire take over your company blog posts, take stock of his or her writing skills. Also: Many young people have not yet learned the "art" of communicating. Make sure they know how to read between the lines, rather than taking things too literally.

8.  Humor is tricky business.  People like to be entertained, on social media as well as elsewhere. Will a young hire understand the boundaries of humor and entertainment appropriate to your target audience, or could your audience wind up being offended?

9.  Social-media savvy is not the same as technical savvy. Good social media requires a combination of both. Successful social-media management involves production requirements, tools, analytics, and other aspects of work.

10. Social-media management can become crisis management. The real-time nature of social media can quickly turn fun engagement and conversation into a public relations disaster, especially if the person behind the wheel isn't thinking a few steps ahead. Are you really willing to take that risk?

11. You need to keep the keys. If you do go ahead and hire a new grad, make sure he or she sets up the social-media accounts using your company's email and shares the passwords with you. Otherwise, you could wind up with no access to these social-media accounts--and no way to take them over.

Social media is not the be-all and end-all. It's a marketing tool--part of an ever-growing arsenal of ways to bring your company to your prospective customers' attention.

Thinking of it this way, you will perhaps slow down and consider more closely whom you're hiring--and why.

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Business Insider Is Hiring A Conference Programmer For Our Growing Events Team

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Arianna and Henry IGNITION

We're hiring a Conference Programmer to join the growing Business Insider events team.

Business Insider events are designed like the web site: fast-paced and to-the-point. Informed editors moderate the discussions. Panelists and presenters explain real case studies or strategies. Beyond sound bites, genuine business intelligence is revealed and analyzed. Attendees never sit for more than an hour without a networking and coffee break, and the agenda provides ample time for business development. Check out our portfolio of events here.

What's the job?

We're looking for a creative, hardworking Conference Programmer with extremely strong writing, analytic and information-gathering skills to develop the intellectual content for Business Insider's conferences. You will learn about topics like the future of digital media, social commerce, mobile advertising, startups and much more!  As Conference Programmer, you will also conduct in-depth market research in order to determine the most relevant speakers and topics, write effective posts and promotional materials, and take a lead role in helping to drive attendance at our events. You will leverage your extensive network of contacts to recruit top speaking talent.

If this role is for you, here are some of the traits you possess:

  • Ability to quickly sort through masses of information and know what matters
  • Knowledge of start-ups, tech companies, social, online and mobile media
  • Understanding of business modeling and concepts
  • Excellent written and verbal communication skills
  • Top-notch organizational skills
  • Ability to lead projects and motivate others 
  • Strong communication and relationship building skills
  • Strong network of potential speakers

The role offers a unique chance to help develop a product and grow a business in a dynamic, fast-paced environment. It is full-time and is based in our New York City office. The ideal candidate is a compelling and clear writer, has a few years experience as a conference producer and/or reporter in the tech and media space, and is eager to work in a start-up environment. 

How do I apply?

If interested, please email your cover letter, resume, and salary requirements to Megan Knapp at mknapp@businessinsider.com

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Meet The Teen Who Invented A Nanoparticle System That Might Cure Cancer

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Angela ZhangAngela Zhang is just a teenager who recently graduated from Monta Vista High School in Cupertino, CA, but she's already on her way to curing cancer.

Zhang won the grand prize--a $100,000 scholarship--in the 2011 Siemens Competition in Math, Science & Technology for her research on a nanoparticle system that she likens to a Swiss army knife because of its many functions: It is capable of targeting tumors, eradicating cancer cells, and monitoring treatment responses all at the same time.

Her project is called Design of Image-guided, Photo-thermal Controlled Drug Releasing Multifunctional Nanosystem for the Treatment of Cancer Stem Cells.

"At the heart of my nanosystem is the drug delivery capabilities," Angela wrote to us in an email. "My nanoparticle was designed to be preloaded with a cancer drug that would be released directly and selectively at the tumor site to eradicate cancer cells. The greatest advantage that a drug delivery system has over many current cancer treatments, such as chemotherapy, which tends to attack cancer and healthy cells, is minimization of toxicity to non malignant/healthy cells."

She said that the hope of the project was to "personalize cancer treatment" by improving treatment efficacy while improving the patient's quality of life during cancer treatment.

Zhang said that it took years to come up with the idea. She began researching this project in her spare time as a mere freshman in high school, when she began reading doctorate level papers on bio-engineering and attending numerous scientific talks. By sophomore year she started working in a lab at Stanford, and by junior year was doing her own research.

Zhang tested her nanoparticle system on mice, and was thrilled to find that the cancer tumors almost completely disappeared.

"It was a great feeling to find that my project worked," she wrote. "It was a culmination of hours of hard work, but I also concede that my project is perpetually a work in progress. That aspect of research makes research such an exciting and interesting field to me. I value the failures as much as the success that I have encountered in my project because of the great learning opportunities that the failures have provided."

It could still take years to know if this research might work on humans, but Zhang has certainly paved the way to a possible cancer cure with her nanoparticle system.

When she's not working in the lab, Zhang, who is the daughter of Chinese immigrants, is like any typical teenager. She loves shoes, and in her free time, she kayaks, hikes, and reads as much as she can. She said that one of the items on her bucket list is to read every novel on the Modern Library's 100 Best Novels list.

"I adore Fitzgerald," she said. "In fact, after winning the competition, I begged my mom if I could buy a first edition copy of The Great Gatsby."

Zhang plans to attend Harvard in the fall.

"I definitely would love to pursue research in the future and hopefully this project," Zhang said. "I enjoy research greatly because it provides a great intellectual challenge that also has a societal impact. Cancer research has always been an exciting field to me; however, I am also open to other activities and other fields of research. I am excited to see what the future holds!"

Watch Angela Zhang explain her love of science on a TedX Talk:

Click here to learn more about Zhang's Revolutionary Nanoparticle System >

See our list of Game Changers: 30 Innovations That Will Change The World >

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Here's What It Takes To Succeed As An Entrepreneur In China

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Haozhi Chen

Recently, I wrote a post expressing irritation with those who seem to think that only people from “advanced economies” (the ones in serious financial trouble right now) are capable of innovation. Such a stance is often taken with China specifically. Too many people seem to think that the Chinese are only capable of the “grunt work” of manufacturing and unable to innovate.

That was followed by another post, more specific to China, in which I had an especially negative reaction to two sentences of an otherwise interesting article in Foreign Policy magazine by Dr. Vivek Wadhwa – “The Chinese are still busy copying technologies we built over the past few decades. They haven’t cracked the nut on how to innovate yet.” [my emphasis]

Of course, people in the North Atlantic countries (I call them the Old World) consider themselves to be extremely innovative. They certainly have proven it in recent years. Thanks to their innovations in housing mortgages, the US and several other nations have had their economies turned upside-down and inside-out, as we all know. But perhaps their real skill at innovating are the amazing “break-throughs” they have made in the creation of new and exciting financial products. The word “derivatives” comes quickly to mind. The day may come when we discover that those innovations make the mortgage innovations pale in comparison. Not a good thought.

I have worked in economic development in nations all over the world. I have had the pleasure of working and speaking with “overseas Chinese”, those who live in other Asian nations where they represent an important part of the business community and their societies. However, I have never had the opportunity to speak with someone with a professional background in innovation who lives and works in China.

So it was a surprise to hear from Haozhi Chen. Mr. Chen is the co-founder and Chief Executive Officer of Chukong Technologies. At 23, he launched his first of six IT start-ups which have become the leaders in their respective areas (Joyo.com, it168.com, Xcar.com.cn, SSSC.cn, Yeeyan.org, and Chukong Technologies). He began at 23 and, now at the ripe-old age of 36, he oversees Chukong Technologies as it expands its reach with operations in Japan and California.

Another interesting note is that he chose to ignore the traditional Chinese university system and just went to work on his own, aided at first by others who had chosen to avoid the universities and now with a mixture of people from all backgrounds. Not too shabby for a high-school graduate working independently in a highly structured society like China’s. I can’t comment on his tech work per se, but I can appreciate that he is a successful innovator with an entrepreneurial spirit. I was asked if I would be willing to speak with him. Of course I was.

It was a long and interesting conversation. I think we both gave the interpreter a headache once in awhile! We covered several topics and I will share some of the points that interested me most. I had heard that Haozhi, a bit like Peter Thiel, questioned the value of a traditional university education, so I asked him if he required such an education for the people working for him now. He was amused. Good question!

He explained that in the beginning he worked only with other young entrepreneurial Chinese who also had avoided the university system. They were not sure of exactly how the society and government were going to react to them and it was a challenging time. But as his companies succeeded and grew, eventually drawing investment interest from outside China, he had to grow in his approach as well.

So, yes, they hire university graduates. His point was that a university degree was just one factor in choosing an employee. You shouldn’t hire someone only if they were a university graduate, but neither should you ignore them for the same reason. The critical factor was their ability to get the job done well and their willingness to work together as a team. University degrees had their place, but they should not dictate employee recruitment. Innovation is not the product of a university, but the product of a human mind at work.

Another issue I wanted to raise was how he dealt in an economy that is, in great part, dominated by SOEs (state-owned enterprises, i.e. state corporations). He responded that there are three types of enterprises in China. There are the SOEs who benefit from state support and there are private businesses, like his own, who are funded and operated entirely privately. A third group were those enterprises that were private initially, but because of their perceived critical status in Chinese society, the government decided it had to influence their behavior, while providing them certain advantages in competition, but without owning them. Let’s call it a “mixed” approach.

Clearly, the SOEs have a valuable “owner” who can help them a great deal and the “mixed” enterprises have a valuable “patron” who can offer the same. Haozhi chose to remain in the private sector without state involvement. Instead, his firms partner with other firms of all three kinds and their relationships with SOEs and the “mixed” firms have been excellent. But Haozhi’s focus is tightly on private enterprise and that is working for him and his company, allowing them the flexibility to move quickly to adjust to market changes and retain control of their direction.

I asked him, if he was able to stand before the government and provide advice as to what they needed to do, what would he say? His three points were very familiar, I have heard them in many other nations, including my own.

  • In its own investment activities, the government should focus on investing in ways that encourage innovation and creativity, and are supportive of all types of enterprise.
  • Above all, the government needs to completely restructure the entire educational system. The traditional system is out-dated and is not supplying enough graduates with the skills they need in the modern world.
  • The protection of Intellectual Property (IP) was equally critical. Enterprises need to know that their IP is not going to be taken by others and, if they do it, that they know they will suffer for it.

Yes, those are familiar recommendations. And good ones.

So, can this man innovate? Let’s look at things from a slightly different perspective.

You are 23 years old. You have finished high school, have worked on your tech skills, can go to university, but you choose not to. You see your university system and its “state exams” as perhaps useful in centuries past, but not worth your time now. So you bring together others like yourself and do what every entrepreneur must do – suck it up, get to work, and hope you succeed, despite lacking the resources others have who follow the traditional route.

Additionally, your society is going through a dramatic and rapid transition. There are no set rules. Those are being made and remade in real time and what they may be in the future is not predictable. There are serious “sensitivities” – social, economic, and political. If you aren’t careful, you can find yourself in big trouble without the resources to protect yourself. You have to find others to work with you, although they will see the potential dangers too. You have to find clients, although they will see the potential dangers too.

Some days, maybe many, you feel like you are walking through a minefield and, at any moment, a single misstep can be disastrous. Despite all this, you attract positive attention from users in your own society (95 million users, most of whom are Chinese, have downloaded their current software). Foreign investors approach you and you have to figure out how to work with them without losing control of your company and without causing problems at home. Your success grows and you open offices in Japan and the US. You have done it! You’re only 36 and you made it! But you have to always remain one step ahead. Technology does not wait for the slow to catch up. And now you have a huge audience, both private and public, who follow you, support you, but who could lose interest and turn away if you are not a leader in your field.

If you read that thoughtfully, you may agree with me that Haozhi Chen has had to “innovate” to an extent that other entrepreneurs in other nations do not. Is Haozhi Chen innovative? Yes, he most certainly is. Is Haozhi Chen Chinese? Yes, no question about it. He is just one example of why I get seriously irritated when I hear or read others who somehow seem to think that the “advanced economies” have a corner on innovation, or any other important human quality.

But a critic may say, so what? This is just one guy. His story is nice, but it doesn’t say much about Chinese innovation beyond his niche. Although I would disagree with that (when you are the one who is clearly “precedent setting”, it can say a lot), fortunately the folks at TrendWatching.com specialize in searching for innovation globally. They put together a brief overview of some of the innovations coming specifically from China. In finishing, I encourage you to take a moment to click on this link and take a look for yourself.

And what does 创新 mean? You guessed it. Innovation.

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Law School Drop-Out Sends The San Diego Padres A Letter They Likely Won't Forget

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taylor grey padres letter

A frustrated former law student had a rather graphic suggestion for the San Diego Padres after the team rejected her for jobs about 30 times.

Taylor Grey Meyer, who was even rejected from a minimum-wage job selling tickets at the Padres' Petco Park, drafted an angry response after the team offered her a networking opportunity that would cost her $459, Deadspin reported Thursday.

"I realize I may be burning a bridge here, but in the spirit of reciprocity, I would like to extend you a counter-offer to suck my dick," Meyer wrote in her letter, which was posted by Deadspin. "Clearly, I don't have one of these, so my offer makes about as much sense as yours. But for the price you're charging to attend the even, I'm sure I would have no problem borrowing one."

But the Padres don't seem too upset about her response.

"Taylor's letter was too incredible for anyone to get offended," a member of the Padres sales department told Deadspin. "I'm more impressed than angry."

Meyer claims she sees the letter in two colors.

"People either think I'm an idiot who is finished in pro sports but really, I never even had a chance to get started," she told Deadspin. "Or they take it how it was meant to be read, as a fed-up letter by an overqualified applicant who is exhausted from applying to jobs and constantly being rejected."

Meyer recently dropped out of California Western Law School because she couldn't afford the loans, Above The Law reported Friday.

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These Big Companies Are Hiring A Bunch Of People Right Now

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partying, dancing, crowd, busy

The U.S. unemployment rate has consistently been above 8 percent for almost four years now. 

But a few big brands are actually hiring in droves. Rosemary Feitelberg at Women's Wear Daily featured the brands and explained why they're thriving in this economy. 

Here are the brands: 

Chobani: the Greek yogurt-maker is expanding its force by 800 employees this year. Chobani's annual sales are now at $1 billion. 

Dreamworks: the California-based animator will add 180 positions in the next year. The company is expanding like crazy in China.

Google: the search engine has hired 750 positions in the past year and is still aggressively hiring. They're mostly looking for people to work in sales and engineering.

Square: the mobile-payment company will hire at least 350 people in the next year and are expanding following a deal with Starbucks

New Balance: the athletic shoemaker is hiring people to work in its New England factories. 

Airbus: the European airplane manufacturer is doubling its U.S. investment and will hire more than 1,000 employees in the next year. 

Honda: the car company is filling 1,500 positions in factories and corporate. Honda has never laid off employees. 

Nutiva: this company sells superfoods and is quickly growing. They're hiring 150 positions in the Oakland, California area this year. 

DON'T MISS: Shoppers Are Fed Up With How They're Being Treated By Retail Employees >

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This Data Reveals The REAL Unhappiest Workers In America

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sad girl

We recently published a list of the 10 unhappiest jobs in America based on a report compiled by CareerBliss.

Shortly thereafter, we discovered another list of the unhappiest jobs conducted by the National Opinion Research Center at the University of Chicago, and the ranked occupations are completely different between the two lists.

The list from CareerBliss is made up of more educated workers with higher salaries, whereas the one from the NORC is comprised of mostly low-skill, manual labor and service occupations.

Why are the two lists so different from one another?

CareerBliss based their results on more than 100,000 employee-generated reviews between February 2011 and January 2012. However, users who would visit the site are generally those seeking information about work-life balance, company culture and salary comparison. 

This means that the users who submitted the reviews that made up CareerBliss' unhappiest workers list are likely to have higher-skilled jobs and aren't too worried about their salary, because they can afford to search for other perks, such as their work environment, 401k, and health benefits. 

On the other hand, the data compiled by the University of Chicago of the unhappiest jobs were made up of surveys that examined 500 occupations in America. Out of this number, 198 occupations had enough people employed for the NORC to take an accurate measure of job satisfaction, and can be thought of as the most common jobs in the country. 

All of the surveys were taken from 1998 to 2006. 

So who are the real unhappiest workers? The list from CareerBliss or from the NORC? 

We think the NORC probably provides the most accurate ranking because the surveys that they distributed asked workers from all occupations, whereas the list from CareerBliss is based on surveys of people who visit their site—the more professional, higher-educated workers. 

The results from the NORC concluded that the least satisfied workers are made up of roofers, servers, laborers, and bartenders. 

Furthermore, workers from Texas and Oklahoma through Alabama, Kentucky, and Tennessee, rate their job satisfaction the highest compared to the rest of the country. 

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Actually, These Are The Real 10 Unhappiest Jobs In America

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unhappy girlWe recently published a list of the 10 unhappiest jobs in America based on a report compiled by CareerBliss, but then we found a similar list conducted by the National Opinion Research Center at the University of Chicago

After comparing the two lists of unhappiest workers, we concluded that the NORC list was more accurate because the results are based on nearly 200 of the most common occupations in America, instead of based on CareerBliss' user reviews. 

These surveys were taken from 1998 to 2006 and most of the least satisfying jobs are "low-skill, manual and service occupations, especially involving customer service and food/beverage preparation and serving."

The mean score is from one — very dissatisfied workers — to four — very satisfied workers, and the job satisfaction percentage asked workers how satisfied they were with their jobs. We also included median pay, education level, work environment and a description for each occupation.

10. Expediters

Mean score: 2.97

Percent satisfied: 37 percent 

Median pay (2010): $24,100 per year

Entry-level education: High school diploma

Description: Keep track of information to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control.

Work environment: Most spend significant time in warehouses. Many have standard Monday-through-Friday shifts, although some work nights and weekends or holidays when large shipments arrive.

Source: University of Chicago and the BLS



9. Food Preparers

Mean score: 2.95

Percent satisfied: 23.6 percent 

Median pay (2010): $19,100 per year

Entry-level education: Less than high school

Description: Perform many routine tasks under the guidance of cooks or food supervisors. They prepare cold foods, slice meat, peel and cut vegetables, brew coffee or tea, and do many other tasks.

Work environmentThey often work early mornings, late evenings, weekends, or holidays. The majority work part time.

Source: University of Chicago and the BLS



8. Cashiers

Mean score: 2.94

Percent satisfied: 25 percent 

Median pay (2010): $18,500 per year

Entry-level education: Less than high school

Description: Handle payments from customers purchasing goods and services.

Work environment: Most retail sales workers work in clean, comfortable, well-lit stores. Many sales workers work evenings and weekends.

Source: University of Chicago and the BLS



See the rest of the story at Business Insider

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INSTANT MBA: Know When To Pick Up The Phone Versus Sending An Email

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Aaron K

Today's advice comes from Aaron Kwittken, CEO and managing partner at Kwittken + Company Worldwide, via Fast Company

"I'm actually a huge fan of email, when it's something that is not urgent or transactional; if its something you need to do to get the day done—whether it's personal or professional.

But anything you have to think twice about it, anything you think might be sensitive or requires your relationship skills, you should absolutely pick up the phone."

In business, sending an email or dialing a number is a judgement call, but it should be given thoughtful consideration. According to Kwittken, sensitive conversations should always be discussed via phone. Light conversations, like memos, new hires, assignments, etc. are appropriate conversations for email.

When discussing employee performance or mishaps in business transactions, it's best to speak directly to someone. You wouldn't (at least you shouldn't) fire or hire someone via email, because it takes the physicality out of the situation, turning it into an insensitive exchange. The same goes for the interactions between a business owner or CEO and his clients and employees.

"Again, like anything else, if you have to think twice about it, you should pick up the phone. Don't email."

Want your business advice featured in Instant MBA? Submit your tips to tipoftheday@businessinsider.com. Be sure to include your name, your job title, and a photo of yourself in your email.

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Ditching Your Comfort Zone Is The Only Way To Get Anywhere In Life

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I’m 40 meters underwater. It’s getting cold and dark.

It’s only the third dive in my life, but I’m taking the advanced training course, and the Caribbean teacher was a little reckless, dashing ahead, leaving me alone.

The next day I’m in a government office, answering an interview, raising my right hand, becoming a citizen of Dominica.

I’m in a Muslim Indian family’s house in Staten Island, washing my feet, with the Imam waiting for my conversion ceremony. Next week they will be my family in-law. The Muslim wedding will make her extended family happy. I’ve memorized the syllables I need to say. “Ash hadu alla ilaha illallah. Ash hadu anna muhammadar rasulullah.”

We’re on a rooftop in Rio de Janiero on New Year’s Eve, celebrating with some Brazilians we met the day before. Down below on the beach, a million people are wearing all white.

I’m alone on a bicycle in a forest in Sweden. I left from Stockholm 6 hours ago, headed south, with only 50 Krona, and I’m getting hungry. I don’t know the way back.

We’re in a filthy dorm-room apartment in Guilin, China, studying at the local university. At the local grocery store, we choose from a bin of live frogs.

The India Embassy official hands me a pseudo-passport that says I am now officially a “Person of Indian Origin”—a pseudo-citizen of India.

I’m in the back of a truck in Cambodia, soaking wet, hitching a ride back to Phnom Penh after an all day bike ride. The roads were flooded but we rode our bikes through anyway, Mekong River water chest-high.

That week I speak at four conferences in Cambodia, Singapore, Brunei, and Indonesia. By the 4th one, my American accent has started to morph into something kind of Asian.

We’re in a hospital in Singapore, having a baby. It’s a boy, which means he’ll serve 2 years in the Singapore military in 2030. The birth certificate says his race is Eurasian, a word I’ve never heard.

I’m on a diplomatic mission in Mongolia, with the Singapore Business Federation, talking with the Mongolian government’s head of business development, walking with the next mayor of Ulaanbaatar.

I suppress a laugh at the ridiculousless of this situation.

I’m just a musician from California! What the hell am I doing here?

But that feeling lets me know I’m on the right track. This is exactly what I wanted.

Some people push themselves physically, to see how far they can go. I’ve been doing the same thing culturally, trying to expand my California-boy perspective. I love that when we push push push, we expand our comfort zone. Things that used to feel intimidating now are as comfortable as home.

I remember how scary New York City felt when I moved there in 1990, just 20 years old. Two years later it was “my” city—my comfort zone. Now previously-exotic Singapore is my long-term comfortable home, while I push myself into exploring foreign places, new businesses, and different perspectives.

After years of stage fright, performing over 1,000 shows, I have a strong case of “stage comfort." Being the lead singer or speaker on stage is now my comfort zone.

A lot of my musician friends feel this when playing on stage with their legendary heroes. You push push push, then one day find yourself on the very stage you used to dream about. And it feels so natural—almost relaxing. It’s your new comfort zone.

The question is: What scares you now? What’s intimidating? What’s the great unknown?

I keep using that question to guide my next move.

NOW READ: The Most Successful Email I Ever Wrote >

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Scientists Are The Heaviest Coffee Drinkers

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Coffee Grounds

Recently, scientists landed a one-ton rover on Mars, developed a vaccine that could cure drug addiction and discovered the legendary "treasure of Lima."

All of this sounds very tiring.

No wonder this group of professionals drinks the most coffee, according to Dunkin' Donuts and CareerBuilder's latest annual survey on U.S. coffee consumption in the workplace

The full list of workers who need coffee to survive the work day is below:

1. Scientist/Lab Technician

2. Marketing/Public Relations Professional

3. Education Administrator

4. Editor/Writer

5. Healthcare Administrator

6. Physician

7. Food Preparer

8. Professor

9. Social Worker

10. Financial Professional

11. Personal Caretaker

12. Human Resources Benefits Coordinator

13. Nurse

14. Government Professional

15. Skilled Tradesperson (plumber, carpenter, etc)


More Health

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Why You Have To Meet Shannon Callahan—She Can Make Your Silicon Valley Career

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Shannon Callahan

If you work in the tech industry, you ought to know Shannon Callahan.

The Andreessen Horowitz partner has the power to change your career—not just once, but repeatedly.

And as Business Insider found out from talking to Callahan, if you are a talented engineer, even one still in college, chances are she wants to meet you, too.

Callahan runs the talent network for Andreessen Horowitz, a venture-capital firm. Those who are in the talent network get first dibs at jobs at some of the Valley's hottest startups.

The network was a novel idea when it was started some 2.5 years ago, when Callahan joined Andreessen Horowitz, or A16z. (That's the geeky shorthand for the number of characters between "A" and "z".)

She knew cofounder Marc Andreessen because she lead HR at his previous company, Opsware, which HP bought for $1.6 billion in 2007. 

Venture-capital firms have long played a matchmaking role between the startups they back and top talent. But they've typically focused on placing executives in top-level roles.

That focus on the C-suite ignored the chronic shortage of engineers and product managers in the Valley. Andreessen Horowitz believed that if you could find out a person's passions and match it with a startup working in that area, its startups would win the talent war.

But that meant getting to know thousands of Valley stars and college students.

The idea "actually works very well," Callahan reports.

"I wasn't sure that it would," she laughs.

But as a result of careful groundwork—not just casual interviews, but diligent research like scrutinizing engineers' code—the network is in full effect. A person in the network will call her team first when they start looking around, she says.

BI caught up with Callahan to talk about the Talent Network. Here's the upshot of what she told us.

  • The talent wars are hotter than ever. Today, a good engineer with a track record can nab between 6 and 12 job offers within 21 days of poking around.
  • Callahan now has 10 people reporting to her. These include someone who validates a person's technical skills by checking code and "talent agents" that specialize in certain fields. (For example, Eric Thomas specializes in designers while Marilyn Martin specializes in mobile.)
  • This isn't recruiting. Callahan's team handles introductions between people and startups. The startups make the job offers.
  • Once employees are working at a portfolio company, it can be delicate to move to another one. Callahan will make those introductions, but only if the employer knows the employee is leaving.

Here's a lightly edited transcript of the conversation:

BI: Why did A16z get involved in the talent search for their portfolio companies in the first place?

There's always been a shortage of engineers and access to engineers in Silicon Valley. We had this theory, let's build a network of engineers, at all levels, product managers and designers. Those are always the top roles when people are building a company and always the hardest to find. We wanted to build a long-term relationship with these individuals ... from college grad up to a senior architect.

What do you mean by "build a relationship?

Having a conversation with the engineers and really understanding what they are passionate about, what they want to do with their future, where they see their career going and also making sure that they are technically qualified. Those folks all get technically qualified through a gentlemen on my team who goes through coding exercises with them. The second piece is building out a network of college talent. The folks who will be starting the next companies.

How is this different from what other VC companies are doing?

Up until recently, most VC firms focused only on executive talent. There was never really any focus on the technical talent and engineers. But we do not recruit for our companies. There's no way we can scale to do that for 150 portfolio companies. We're building relationships with engineers. We're not trying to do a transaction. We're trying to understand what's important to them.

How many people do you have in your database?

We have over 5,000 people in our system.

How do they get into your database?

Different ways. The big volume is college networks. We also have talent agents on our team, like Eric Thomas. He has built incredible relationships with different design communities. I have someone who focuses just in mobile, doing mentorship, meetups, helping get connected to our build team. I have someone focused on back-end system engineers, core technologies. We hosts meetups and pep talks to get people into our networks.

In doing this for a couple of years now, what most surprised you?

It actually works very well. I wasn't sure that it would. We'll talk to someone 2.5 years ago and they aren't moving. And we are the first person that they call. Maybe they've read about something we've invested in.
They are part of the network. If they want to go into a portfolio company, we'll help them.

Don't miss: 10 Tech Skills That Will Instantly Net You A $100,000+ Salary

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10 Things You Should Never Do When Starting A New Job

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workCongratulations! You’ve finally secured a new job, and now you want to start off on the right foot, making a positive impression on your new boss and colleagues. You want to be careful not to make any career-ending mistakes. So, what should you NEVER do when starting a new job? Here are 10 things to avoid from Glassdoor, the leading social jobs and career community:

1. Don’t show up late.

You learned this in first grade, when the teacher began keeping track of tardies: Being on time matters. Especially in a new job. In fact, showing up late on the first day (or even in the first few weeks) is guaranteed to make a negative impression. To ensure you’ll be on time, test drive the route to your new job before you start so you’ll know how long it takes to get there. Factor in extra time if there’s traffic, construction, or other reasons to expect a delay.

2. Don’t dress unprofessionally.

Before starting your job, talk with the hiring manager or human resources professional to make sure you understand what constitutes acceptable attire for your new workplace. There’s nothing more embarrassing than showing up in a getup that doesn’t fly with your supervisors — and making an unprofessional first impression.

3. Don’t blow off orientation.

Many companies require new employees to go through an orientation or training process before starting a new position. While it may be tempting to skip these sessions or treat them lightly, don’t do it. Even if your training managers won’t be your direct supervisors, they are watching you. Avoid any behavior that could prompt a training manager to report your behavior back to your boss and team members.

4. Don’t expect hand-holding.

No matter where you’re working, there are certain processes, tools, and forms that make up the standard operating procedures of your company.  You may have been introduced to these through a very organized, systematic orientation, or you may feel like you’re expected to absorb them by osmosis. If you were formally informed, “consider yourself fortunate,” writes Heather Huhman, Glassdoor career and workplace expert. “If not, don’t feel shortchanged or frustrated. Instead, take initiative and master the basics on your own.”

5. Don’t ask co-workers to do your work.

It’s understandable that you may need help or guidance during your first few weeks at a new job, and asking co-workers for assistance or just to answer questions can be perfectly acceptable. But there’s no quicker way to make enemies than to ask or expect your new co-workers to do your job for you. Remember, you were hired because managers believed in your ability to get the job done. Ask for help if you need it, but believe in yourself and prove that you can do the work yourself.

6. Don’t take too many personal calls.

The time you spend at work is for, well, work. Your employer isn’t paying you to chat with your girlfriend or even your kids’ babysitter. If friends or family members are prone to call you during working hours, remind them before you start your new job that you will now be working during certain hours and request that they avoid calling you during those hours. Make a personal policy of limiting personal phone calls and texts to your lunch break, except for during emergencies.

7. Don’t ask for more money.

Most likely, you and your employer agreed to a certain salary during the hiring process. So don’t change your mind before you even show up at work. If you agreed to the salary offered, be satisfied with that. Don’t expect more money (and don’t ask for more) until you’ve worked long enough to prove your value to the employer.

8. Don’t try to change things.

Of course you want to make a good impression as soon as you arrive at a new job, and show your new employer they made the right choice in hiring you. However, be cautious of suggesting new policies or strategies during your first few weeks, as it may not be the best way to demonstrate you are a team player. Plus, it could prompt some of your new co-workers to think twice about you as the right person for the job. At first, take time to really understand and learn your job, then over time, you can make suggestions and changes as situations arise, and as your input and expertise is called upon.

9. Don’t be dishonest.

In a new job, there will always be a learning curve, and effective supervisors understand that. Inevitably, you’ll be asked to do something or expected to know something that you don’t yet know or know how to do. Rather than saying you can complete the task on your own, be honest. “Don’t be afraid to say, ‘I don’t know,’” Huhman writes. “Honesty is a huge differentiator. Simply look people in the eye and say unabashedly and with confidence, “I don’t know. Let me find out and get back to you. Then do it.”

10. Don’t be afraid to ask for help.

You may be so eager to start your new job that you don’t want to stop and ask questions. But by skipping even the most basic questions, you are setting yourself up for failure. Rather than making a mistake that could cost the company time and money, ask questions about everything you need to know, from what your job responsibilities are to who can help you with Internet or phone problems, to how you get paid and much more.

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